• Senior Human Resources Business Partner - Call Center Operations

    Job Locations USA-FL-Jacksonville
    Posted Date 2 weeks ago(10/5/2018 9:16 AM)
    Requisition Number
    Number of Positions
    Job Function
    Human Resources
    Full/Part Time
    Full Time
    Job Location : Location
    Job Location : Address
    1 Imeson Park Boulevard

    Our Health & Civilian Solutions division of GDIT has an exciting opportunity for a Senior HR Business Partner to support our call center operations in Jacksonville, Florida.  Administers the human resources activities for an office, Section or Program within a Division.

    • Administers human resources activities for a large office, group, sector or section within a Division, ensuring compliance with all relevant laws, regulations, policies, and procedures.
    • Performs a variety of complex, professional level tasks in multiple functional areas of HR, including benefits, compensation, recruiting, professional development, and employee relations.
    • Acts as a liaison between employees and HQ HR staff.
    • Prepares Personnel Action Notices (PANs) and enters data into PeopleSoft.
    • Designs and runs queries and prepares various reports as requested by management.
    • Provides guidance to managers regarding HR issues.
    • May facilitate new hire orientation sessions.
    • Provides guidance and work leadership to less-experienced HR staff.
    • Maintains current knowledge of relevant human resources procedures and practices, and relevant labor laws.
    • Travel to company locations and client sites may be required.
    • Participates in special projects as required.


    • Bachelors Degree in a related business discipline, or the equivalent combination of education, professional training or work experience.
    • Professional Certification (PHR, SPHR) preferred.


    • 5-8 years of related human resources experience is required
    • Strong proficiency in Excel is required (handling pivot tables, etc.)
    • Experience with HRIS database products is required; PeopleSoft preferred
    • Experience supporting a high volume employee population is required
    • Call center is preferred but not required

    For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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