• Health Information Specialist

    Job Locations USA-AZ-Phoenix
    Posted Date 3 months ago(4/25/2018 11:27 AM)
    Requisition Number
    Number of Positions
    Job Function
    Medical Support
    Full/Part Time
    Full Time

    The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.

    • Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices
    • Provide subject matter expertise on CDC topics covered by CDC–INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
    • Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
    • Perform advanced database searches
    • Perform assigned work in accordance with quality assurance measures
    • Respond to medical personnel and clinicians in both verbal and written formats




    • Bachelor’s Degree or Master’s Degree in a health discipline or a clinical license
    • The following licenses are preferred but not required: LPN, R.N., P.A. or M.D.


    • English or Bilingual (English/Spanish)
    • Experience in medical, scientific and public health discipline
    • Clinical knowledge of and experienced in CDC related topics
    • Proficient internet search skills
    • Working knowledge of Microsoft Office and ability to learn and utilize software applications
    • Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
    • Ability to work independently and communicate effectively
    • Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks

    Working Conditions:


    The work is typically performed in an office environment; which requires proper safety and security precautions. To ensure our contact center production area is at minimal risk for unauthorized disclosure (that is, the release or divulgence of information by an entity to persons or organizations outside of that entity) of Personally Identifiable Information (PII) or Title 13 data; the work environment operates under a Secure Floor Policy. The Secure Floor Policy limits or restricts personal belongings, electronic devices, or paper that can be brought into production areas.


    The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.


    As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.


    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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